Wednesday, January 04, 2006

They’re back

Yes I’m afraid the new neighbours have returned to work today and they still have a power tool fetish. What ever happened to using a screw driver ! !

Remember the December Blogg ‘Scrooge of the week’. Well I was watching Richard (he’s so cute) Hammond’s programme on ITV this afternoon and they did a feature about complaining.

They advised people never to write to the customer service department or the complaints department but to complain directly to a named person, preferably someone at the top. Good point. I’ll remember that next time.

They also advised a woman who was having ongoing problems with a department store to take her complaint higher up the chain.

Well that’s exactly what I’m going to do with a certain paint company with an X in it’s name.

I’ll keep you posted.

Marie

1 comment:

Jenny said...

I watched that! And yesterday's. Not quite sure what I make of it yet, but seems good fun.