Thursday, October 12, 2006

Don’t mentioned the kitchen doors

Just looked at the date when we last blogged. I’m going to blame John for the lack of blogs as he was supposed to do one. Sorry dear….

So the saga of the kitchen doors continues. On Saturday John removed the damaged doors then we took them back to B&Q.

They’re not the most helpful of staff on the returns desk. The little man said he couldn’t help us so we’d have to find any member of staff on the shop floor and ask them to retrieve our doors from the warehouse.

They must have know we were coming as every time we saw someone they ‘vanished’. However we did manage to find one who wasn’t quick enough to disappear. We explained what she had to do and waited and waited and waited.

She couldn’t find them. We all went back to the desk where the little man said they were in the warehouse as he’s put them there last Sunday. Off she goes again.

She still can’t find them. The little man, her and another member of staff then have a debate about where they could be. She then goes off with the other member of staff to have another look.

Finally after waiting for nearly thirty minutes they find them.

The saga isn’t finished yet. While John was fitting them he noticed that they’ve given us two of the wrong doors….

So Sunday afternoon we were back at B&Q. Thankfully they had two of our kind in stock as I really would have pitied the person at the returns desk when the customer from Hell made an appearance. It wouldn’t have been pretty ! ! !

We’ve been plagued with problems since day one. Not all the doors were in stock so they had to be ordered and delivered to us along with the worktops. The earliest they could deliver was eight weeks. Delivery date arrived and no doors. It turns out they had forgotten to order them and it would take another three weeks to get them to us. We said stuff that and picked them up ourselves two days later.

I’m beginning to think changing the kitchen doors wasn’t such a good idea ! ! !


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