Thursday, September 17, 2009

Delayed by Delays

Marie’s operation has been postponed through a mixture of bureaucracy and downright incompetence.

Marie suffers from the occasional cold sore, especially is she is stressed, run down or in pain. As she is currently all three, it’s not surprising that the odd one will appear.

Sometimes she gets them close to her eyes, which is rather serious as untreated they can lead to loss of sight. When this happens Marie goes to the Eye Infirmary A & E dept. and simply gives them her case number. They prescribe Zovirax eye cream and all is well. The whole process takes less than two hours and the end result is just a little darkening round the eyes.

When you are in hospital that’s not the way it works. The cold sore was diagnosed straight away, and the staff even understood the importance of getting it seen to straight away. They accessed the records from the eye infirmary and ordered the correct medication from the pharmacy which was just one floor below.

Nothing happened.

Nothing happened for almost thirty hours, so by the time the medication arrived Marie had an eye the size of a grapefruit with an enormous blister on the top lid. The surgeon can’t operate with it in such a state as there is too much risk of infection.

It’s probably going to take at least a week to clear up. So as you can image we’re not happy bunnies.

1 comment:

Jennysmith said...

The incompetence of these people! Poor Marie, having to suffer like this.

She, and you, are in my thoughts and prayers.

keep us posted xx