Tuesday, June 06, 2006

Bet she wished she hadn’t turned in today

Today is Tuesday and guess that didn’t arrive - my parcel from Amazon which the little man from the Royal Mail said would come today.

Time to ruin someone’s morning ! ! ! They must have got wind that I would be calling as the phone was engaged. However I’m not put off that easily.

I redialled again and one of the options on offer was to make a complaint. Perfect.

The poor girl didn’t stand a chance. I appreciate it wasn’t her fault, but hey if you work in the complaints department what do you expect. After much shouting:

“I will send an email to them asking for your parcel to be re-delivered on Thursday”.
“I was told previously by yourselves that they don’t look at their emails very often”.
“Well they are supposed to”.
“So will my parcel definitely be here on Thursday”.
“No, I can’t guarantee that”.
“Why not”.
“They might not have looked at their emails. Ring back on Thursday morning to see if they have. If not I’ll send them another email to arrange another day”.

I give up ! ! !


PS John’s still got the lergy. It must be bad as he’s gone off alcohol ! ! !

No comments: